Completed 505-610-1806 – status:rfp – Pat – Malware

Intake

Name: Pat M

Phone:505-610-1806

Items: Dell Laptop black

Issue described: Malware

Quote: $40

Processing

Work done:

  • Virus Scan Fail – file system error
  • Scan and repair ssd Pass
  • Virus Scan – Pass – 30 instances of malware found and removed

Issue confirmed: Malware + file system error

Fix: remove malware, repair file system

Final Charge: $40 – Standard malware removal
Paid:$25
Due:$15